Effective Date: December 1, 2017
Information We Collect
We may obtain personal information about you from various sources. We may collect this information when you provide it on our website, via our social media pages, when you download one of our mobile applications (either via Apple iOS or Android) onto your mobile devices or at one of our events. We may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.
Information You Provide
You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site, via our social media pages or through one of our mobile applications. The types of personal information you may provide to us includes:
- Contact information (such as name, postal address, email address, mobile or
other phone number, and mobile service provider)
- Age and date of birth
- Username and password
- Payment information (such as your payment card number, expiration date, delivery address, and billing address)
- Purchase history
- Product preferences
- Your physical characteristics and skin care concerns
- Contact information for friends or other people you would like us to contact
- Content you provide (such as photographs, videos, reviews, articles, survey responses
- Information provided to through social media networks or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list and other information described on the social media network or application sign-up page, or your geo-location details when using one of our mobile applications)
How We Use The Information
We may use the information you provide to:
- Send you promotional materials or other communications
- Provide services to you
- Process your payment card and/or gift card transactions
- Create and manage your online account, including access to your online purchase history
- Assist with online selection and replenishment
- Respond to your inquiries
- Tailor ads displayed to you on our site and elsewhere to your interests and history with us
- Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
- Operate and communicate with you about our social networking or mobile applications
- Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing
andother internal functions)
- Comply with applicable legal requirements, relevant industry standards
We also may use the information in other ways for which we provide specific notice at the time of collection.
Information We Collect by Automated Means
When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages or download and use one of our mobile applications, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. For example, if you use one of our mobile applications, we may collect your IP address, your unique device identifier (or
Technologies We Use
Cookies, Web Server Logs
Cookies are small text files that websites send to your computer or
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
How We Use the Information Collected by Automated Means
We may use the information collected through automated means like cookies on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, to tailor ads displayed to you on our site and elsewhere and for compliance with our legal obligations, policies
California Do Not Track Notice
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third-party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.
California law also requires
Information We Share
At this time, we do not rent lists or sell or otherwise disclose personal information we collect about you (however, we reserve the right to at any time without your authorization or notification), except as described here. We may share your personal information with:
- Third party service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting, advertising, and marketing services.
- Other third parties with your consent (e.g., some of our Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).
- Sister companies, Partners, or Associates/Associations of Moxibella.
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use
If you so elect, you may provide your mobile phone number to Moxibella. By submitting your mobile phone number, you consent to receive text message alerts from Moxibella containing product and event information, cosmetics tips or promotions that may be sent using automated dialing systems (“Text Messages”). Your consent to receive Text Messages is not otherwise required to purchase any goods or services from us. You may not consent to receive Text Messages on behalf of someone else or provide someone else’s phone number. You agree to enter into, sign and receive your consent to receive Text Messages electronically. Print this page using your Internet-connected computer or device and web browser to retain a copy of your consent. You can contact us as set forth under “How to Contact Us” below to request a free copy of your consent.
You may receive regular texts per month. We do not charge a fee for you to receive Text Messages from us, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
You may unsubscribe from receiving Moxibella Text Messages any time by texting the word “STOP” from your device. You may also choose not to receive Text Messages by emailing us at email@example.com and specifying that this is your preference.
From time to time you may be asked to provide your mobile phone number to Moxibella in connection with specific text messaging programs, which are in addition to the general Moxibella marketing text messaging program. That text messaging program may have additional or different terms and conditions from those set forth above, which will be presented to you at the time that you opt-in to receive those text messages. In general, in order to stop receiving text messages from a specific Moxibella text messaging program, you can text STOP to the
Push Notifications and In-App Alerts and Updates
When you download one of our mobile applications, we may provide you with the option to opt in to receive push notifications from Moxibella on your mobile device in connection with that mobile application. These push notifications may include promotional communications regarding Moxibella products and services. You may, after downloading the applicable mobile application, opt out of receiving push notifications by adjusting the settings on your mobile device. Opting out of push notifications will not affect other communications you receive from Moxibella, such as email communications. You also may receive alerts and updates within our mobile applications regarding Moxibella products and services or your Moxibella accounts. To opt out of receiving these alerts and updates, you may uninstall the applicable mobile application from your mobile device.
Your Rights and Choices
We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us in the manner specified below.
You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from Moxibella by emailing firstname.lastname@example.org.
Postal Mail Opt-Out
You can ask Moxibella to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us as indicated below.
Text Message Opt-Out
In general, in order to stop receiving text messages, you can text STOP to the five-digit shortcode for the text messaging program from which you no longer wish to receive the message (i.e., the five digit number from which the text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program. Please note that this will only opt you out of the specific text messaging program associated with that five
To unsubscribe from the Moxibella general marketing text messaging program you can text “STOP” from your device.
You may also choose not to receive text messages by emailing email@example.com and specifying that you no longer want to receive text messages.
Social Networking Application Opt-Out
To remove or delete our social media application form your social networking account, follow the instructions from the social network.
When you use one of our mobile applications, we may ask you for your geo-location. You may choose not to share your geo-location details by adjusting your mobile device’s location services settings. To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.
Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. We may take reasonable steps to verify your identity before granting access or making corrections.
You may request to review, change or delete your personal information by sending an email to firstname.lastname@example.org.
If you are under thirteen years of age, you may browse our site. However, you may not provide personal information to us and you may not download any of our mobile applications. This site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.
How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.
Links To Other Websites
Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.
How To Contact Us
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by email or telephone.